Confirming whether products can be delivered when customers need them is an important part of reliable sales order processing.

This module introduces Available-to-Promise (ATP) concepts and explains how SAP S/4HANA evaluates product availability during sales processing. Learners will also explore Backorder Processing (BOP) and understand how availability can be reassessed when demand or supply conditions change. 

Unit 1: Introducing the Concept of an Available-to-Promise (ATP) Check

Understand the purpose of ATP and how availability checking helps organizations make realistic delivery commitments to customers.

Unit 2: Analyzing the Concept of an Available-to-Promise (ATP) Check

Take a closer look at how SAP evaluates available quantities, requirements, and relevant supply information when determining whether requested products can be confirmed.

Unit 3: Explaining the Concept of Backorder Processing (BOP)

Explore how Backorder Processing helps organizations reassess existing confirmations and prioritize demand when product availability changes.

This module moves from using SAP S/4HANA Sales to understanding how the system is configured.

Learners will explore essential configuration areas including enterprise structure, Business Partner and customer master data, sales document types, item categories, schedule line categories, special functions, copying control, and partner determination. 

Unit 1: Getting Started with SAP S/4HANA Sales Configuration

Understand the fundamental configuration concepts behind SAP S/4HANA Sales and how enterprise structures and customizing settings influence sales processes.

Unit 2: Configuring Business Partner and Customer Master Data in SAP S/4HANA Sales

Learn how Business Partner and customer information is configured to support sales transactions and customer relationships.

Unit 3: Configuring Sales Document Types in SAP S/4HANA Sales

Explore how sales document types control the behavior of sales transactions and help differentiate processes such as standard orders, returns, and other scenarios.

Unit 4: Configuring Item Categories in SAP S/4HANA Sales

Understand how item categories influence processing at item level, including pricing, delivery, billing, and other relevant functions.

Unit 5: Configuring Schedule Line Categories in SAP S/4HANA Sales

Learn how schedule line categories influence delivery scheduling, availability checking, requirements transfer, and goods movement.

Unit 6: Configuring Special Functions in SAP S/4HANA Sales

Explore additional sales configuration options that help support specialized business requirements and processing scenarios.

Unit 7: Configuring the Copying Control for Sales Documents in SAP S/4HANA Sales

Understand how copying control determines how information moves between related sales documents and subsequent process steps.

Unit 8: Setting Up the Partner Functions and Partner Function Determination in SAP S/4HANA Sales

Learn how partner functions define the roles different Business Partners play within a sales transaction and how those partners are determined automatically.

Long-term customer relationships often require agreements that go beyond individual sales orders.

This module introduces outline agreements and explains how scheduling agreements, quantity contracts, and value contracts can support recurring or longer-term customer commitments

Unit 1: Introduction

Understand the role of outline agreements and how they differ from standard sales orders.

Unit 2: Defining Scheduling Agreements and Quantity Contracts

Explore how scheduling agreements and quantity contracts help manage recurring deliveries and agreed quantities over a defined period.

Unit 3: Defining Value Contracts

Learn how value contracts support agreements based on an overall monetary value rather than a fixed quantity.

This practice system gives learners an opportunity to apply the outline agreement concepts covered in Module 4.

The environment is preconfigured with the required data, allowing participants to complete course exercises or independently experiment with scheduling agreements, quantity contracts, value contracts, and related SAP S/4HANA Sales functionality

Incomplete information in a sales document can lead to delays or errors later in the process.

This module teaches learners how SAP S/4HANA identifies missing information through incompletion logs and how incompletion procedures can be configured to control whether documents can continue through subsequent sales activities. 

Unit 1: Working with an Incompletion Log

Learn how incompletion logs identify missing or required information and help users correct documents before they move further through the sales process.

Unit 2: Configuring an Incompletion Procedure

Understand how incompletion procedures are configured to define which fields are mandatory and what actions should be restricted when information is missing.

This practical module allows learners to work directly with incompletion logs and configure incompletion procedures in a prepared SAP environment.

The hands-on exercises reinforce how missing data can be identified and how document processing can be controlled based on completeness requirements. 

Sales processes often need to generate and distribute business documents such as confirmations and other customer communications.

This module introduces SAP S/4HANA output control and explains how output determination, parameters, forms, and processing settings work together. 

Unit 1: Introducing Output Control in SAP S/4HANA Sales

Understand how output control supports the generation and distribution of business documents throughout sales processes.

Unit 2: Customizing Output Control in SAP S/4HANA Sales

Learn how output parameters, forms, determination rules, and processing settings can be configured according to business requirements.

Sales documents frequently contain additional information that must be entered manually or automatically determined from other business data.

This module explains how text control works within SAP S/4HANA Sales, including text determination, text sources, manual entry, and special text-processing functionality. 

Unit 1: Introducing Text Control in SAP S/4HANA Sales

Understand why text is used in sales documents and how SAP can automatically determine relevant text from configured sources.

Unit 2: Setting Up Text Control

Learn how text types, access sequences, procedures, and related settings can be configured to meet business communication requirements.

Use a preconfigured practice environment to reinforce the concepts covered in the Text Control course.

Learners can complete structured exercises or independently explore text determination and related functionality within SAP S/4HANA. 

Delivery processing connects sales order fulfillment with warehouse and logistics operations.

This module teaches learners how delivery documents are created and controlled, how organizational units support delivery processing, how goods issue is posted, and how delivery processes can integrate with Embedded EWM. 

Unit 1: Working with a Delivery Document

Understand the structure and role of delivery documents and how they connect sales orders with physical product fulfillment.

Unit 2: Maintaining Organizational Units for Delivery Processing

Explore the organizational elements required to support delivery activities and understand how they influence logistics processing.

Unit 3: Controlling Deliveries

Learn about important delivery controls and configuration settings that determine how delivery documents behave.

Unit 4: Posting a Goods Issue for a Delivery

Understand how goods issue confirms that products have left the organization and how this activity updates inventory and subsequent business processes.

Unit 5: Integrating Delivery Processing with Embedded EWM

Explore how delivery processing can integrate with Embedded Extended Warehouse Management to support more sophisticated warehouse operations.

Billing transforms completed sales activities into financial transactions.

This comprehensive module explores billing documents, organizational structures, billing configuration, special billing types, data flow, billing document creation, account determination, and integration between Sales and Financial Accounting. 

Unit 1: Working with Billing Documents in Sales and Distribution Processes

Understand the role of billing documents and how billing fits into the overall Order-to-Cash lifecycle.

Unit 2: Configuring Organizational Units

Learn how relevant organizational units are structured and assigned to support billing activities.

Unit 3: Configuring the Billing Process

Explore the configuration settings that control billing document creation and processing.

Unit 4: Working with Special Billing Types

Understand specialized billing scenarios that go beyond standard customer invoicing.

Unit 5: Configuring the Data Flow

Learn how information is transferred from preceding sales and delivery documents into billing documents.

Unit 6: Creating Billing Documents

Explore different approaches for creating billing documents efficiently.

Unit 7: Exploring Additional Functionality in Billing

Review additional capabilities that help organizations manage more complex billing requirements.

Unit 8: Exploring Special Business Processes

Understand how billing supports specialized sales scenarios and business requirements.

Unit 9: Configuring Account Determination

Learn how SAP determines the appropriate General Ledger accounts when billing transactions are posted.

Unit 10: Describing the Interface Between Sales and Distribution and Financial Accounting

Understand how billing connects Sales with Financial Accounting and how relevant financial postings are generated.

Unit 11: Describing Additional Topics (Appendix)

Explore supplementary billing concepts that extend the core topics covered throughout the module.

Pricing determines what customers pay and is one of the most important configuration areas within SAP S/4HANA Sales.

This module explores the condition technique, pricing configuration, condition records, special functions, condition types, and condition contract management. 

Unit 1: Using the Condition Technique in Pricing

Understand the condition technique and how SAP uses structured rules to determine prices, discounts, surcharges, taxes, and other pricing elements.

Unit 2: Configuring Pricing

Learn how pricing procedures and related configuration components work together to calculate transaction values.

Unit 3: Working with Condition Records

Explore how condition records maintain business-specific pricing information and how those records are used during sales transactions.

Unit 4: Identifying Special Functions

Understand additional pricing capabilities used to support more advanced business requirements.

Unit 5: Identifying Condition Types

Explore different condition types and understand their role within pricing procedures.

Unit 6: Getting to Know Condition Contract Management

Learn how condition contracts can support agreements such as settlement and incentive-related business scenarios.

Unit 7: Identifying Topics for the Appendix

Review additional pricing topics that complement the core configuration concepts.

This practical environment enables learners to reinforce their pricing configuration knowledge through hands-on exercises.

Participants can practice configuring pricing, maintaining condition records, working with pricing procedures, and exploring condition contract management. 

Successful SAP implementations require more than system configuration—they require a structured transformation methodology.

This module introduces the RISE with SAP Methodology and explains how its phases, components, dashboard, and SAP Activate tools can support transformation projects from planning through implementation and adoption. 

Unit 1: Understanding the RISE with SAP Methodology

Understand the purpose of the methodology and how it provides structure for SAP transformation initiatives.

Unit 2: Defining the Key Components of RISE with SAP Methodology

Explore the major components, activities, tools, and responsibilities that support successful project delivery.

Unit 3: Exploring the RISE with SAP Methodology Dashboard

Become familiar with the methodology dashboard and understand how it can provide visibility into transformation activities and project progress.

The final module broadens the learner's knowledge from Sales configuration into the overall implementation lifecycle of SAP S/4HANA Cloud Private Edition.

Participants will explore implementation teams, system landscapes, user authorization, Fit-to-Standard workshops, business process configuration, SAP Fiori, integrations, data migration, extensibility, and testing. 

Unit 1: Introducing SAP S/4HANA Cloud Private Edition

Understand the SAP S/4HANA Cloud Private Edition environment and its role within enterprise transformation.

Unit 2: Building the Implementation Team

Learn about the roles, responsibilities, and collaboration required to deliver a successful implementation.

Unit 3: Defining System Landscapes

Understand how system environments are structured to support development, testing, and production activities.

Unit 4: Setting Up Systems for Implementation

Explore the preparation and setup activities required before detailed implementation work begins.

Unit 5: Creating Users and Defining Authorizations

Learn how users, roles, and authorizations are established to provide controlled access to applications and business functionality.

Unit 6: Gathering Data in Fit-to-Standard Workshops

Understand how Fit-to-Standard workshops help teams review standard SAP processes, gather requirements, and identify necessary configuration decisions.

Unit 7: Validating and Configuring Business Processes

Learn how identified business requirements are translated into validated and configured SAP processes.

Unit 8: Working with the SAP Fiori Launchpad

Explore SAP Fiori Launchpad and understand how users access applications, tasks, and information.

Unit 9: Customizing Applications

Understand available approaches for adapting applications to specific business requirements.

Unit 10: Setting Up Integrations

Learn how SAP S/4HANA connects with other SAP and external applications to support end-to-end business processes.

Unit 11: Migrating Data

Understand the importance of preparing, validating, and migrating business data into the new SAP environment.

Unit 12: Testing Configured Business Processes

Learn why testing is essential and how configured processes are validated before production use.